Privacy Policy

Effective date: 20/08/2026

Street Map Prints ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit www.streetmapprints.co.uk (the "Site") or place an order with us, and explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you are shopping from outside the UK, we still apply the standards in this policy as our baseline approach to protecting your data.

1. Who we are

Street Map Prints is a UK-based business.

  • Business/trading name: Street Map Prints

  • Registered company name (if applicable): Street Map Prints

  • Company number (if applicable):

  • Registered address: 38 Ellesmere Road, Stockton Heath, WA4 6DZ

  • Contact email: hello@streetmapprints.co.uk

We are the "data controller" for the personal data described in this policy.

2. What personal data we collect

Depending on how you interact with the Site, we may collect:

  • Order and account details: name, delivery address, billing address, email address, phone number, order history.

  • Payment information: we do not store full card details ourselves. Payments are processed securely by our payment provider, Squarespace (see Section 5).

  • Correspondence: messages you send us via contact forms, email, or social media, including custom print requests (e.g. the location or address you'd like featured on a print).

  • Marketing preferences: your email address and preferences if you sign up for our newsletter or promotions.

  • Technical and usage data: IP address, browser type, device information, pages viewed, and referral source, collected automatically via cookies and similar technologies (see our Cookie Policy).

  • Customer service data: details you provide when contacting us about an order, return, or complaint.

We do not knowingly collect special category data (e.g. health, religious belief, political opinion) and ask that you do not include such information in custom order requests or messages to us.

3. How we use your personal data and our legal basis

A table comparing purposes, examples, and legal basis under UK GDPR Article 6, including processing orders, customer service, personalizing products, marketing communications, improving site and products, and fraud prevention.

Where we rely on consent (for example, marketing emails or non-essential cookies), you can withdraw that consent at any time without affecting the lawfulness of processing carried out before you withdrew it.

4. Cookies and similar technologies

We use cookies and similar technologies to run the Site, remember your preferences, and understand how visitors use the Site. Full details, including the categories of cookies we use and how to manage them, are set out in our separate Cookie Policy.

5. Sharing your personal data

We only share personal data with third parties where necessary to run our business, and always under appropriate safeguards. These include:

  • Payment processors (e.g. Squarespace, Stripe) — to securely process your payment. We never see or store your full card number.

  • Delivery and courier partners (e.g. Royal Mail, Easyship, courier services) — to deliver your order, using the name and address you provide.

  • Website hosting and infrastructure providers (e.g. Squarespace, Netlify) — to host and operate the Site.

  • Email/marketing platforms — if you opt in to marketing, to send newsletters and promotional emails.

  • Analytics providers — to understand Site usage (see Cookie Policy for details).

  • Professional advisors and authorities — such as accountants, auditors, or regulators, where required by law.

We do not sell your personal data to third parties.

6. International data transfers

Some of the third-party providers we use (for example, cloud hosting, payment processing, or analytics services) may store or process data outside the UK or European Economic Area (EEA). Where this happens, we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Addendum, EU Standard Contractual Clauses, or reliance on a provider's adequacy certification, so that your data continues to receive an appropriate level of protection.

7. How long we keep your data

We retain personal data only as long as necessary for the purposes described in this policy, including:

  • Order and transaction records: typically 6 years to meet UK tax and accounting obligations.

  • Marketing data: until you unsubscribe or withdraw consent.

  • Customer service correspondence: typically 2 years from the last interaction.

  • Cookie/analytics data: as described in our Cookie Policy.

After these periods, we securely delete or anonymise your data.

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Rectify inaccurate or incomplete data.

  • Erase your data ("right to be forgotten"), subject to legal exceptions (e.g. tax records).

  • Restrict processing in certain circumstances.

  • Object to processing based on legitimate interests or for direct marketing.

  • Data portability — receive your data in a portable format, or have it transferred to another provider.

  • Withdraw consent at any time where we rely on consent.

To exercise any of these rights, contact us at hello@streetmapprints.co.uk. We will respond within one month, as required by law.

If you're unhappy with how we've handled your data, you also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Data security

We use appropriate technical and organisational measures to protect your personal data, including secure (HTTPS) connections, restricted access to customer data, and using reputable, security-vetted third-party providers for payments and hosting. No method of transmission or storage is 100% secure, but we work to protect your information to industry standards.

10. Children's privacy

Our Site and products are intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

11. Changes to this policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised "Effective date." Please check back periodically.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: hello@streetmapprints.co.uk